When it comes to running a courier service, having a service agreement in place is important for ensuring that both parties involved are on the same page. A courier service agreement lays out the expectations and responsibilities of both the courier service provider and the client, from the types of packages that will be delivered to the level of service provided. In this article, we will take a closer look at what a courier service agreement entails and provide a sample for your use.

What is a Courier Service Agreement?

A courier service agreement is a legal document that outlines the terms and conditions under which a courier service will provide delivery services to its clients. This written agreement provides a clear understanding of what the courier service provider is responsible for, what the client is responsible for, and what the expectations are between both parties. A service agreement ensures that both parties understand their responsibilities, reduces the risk of misunderstandings, and helps to prevent potential legal disputes down the road.

What Should Be Included in a Courier Service Agreement?

Here are some important elements that a courier service agreement should include:

1. Services Provided: This section explains the types of delivery services that the courier service provider will offer to its clients, including any special conditions or restrictions.

2. Fees and Payment Terms: This section outlines the fees that the client will be charged for the courier service, including any additional charges that may apply. Payment terms should also be clearly stated, including due dates and acceptable payment methods.

3. Liability and Insurance: This section explains the liability of the courier service provider for any loss, damage, or delay of packages during delivery. It also outlines the insurance coverage, if any, that the courier service provider carries.

4. Confidentiality: This section explains the confidentiality of client information and the measures the courier service provider will take to protect that information.

5. Termination: This section explains the circumstances under which either party may terminate the agreement, including notice requirements.

6. Dispute Resolution: This section outlines the procedures for resolving any disputes that may arise between the client and the courier service provider.

Sample Courier Service Agreement

To give you an idea of what a courier service agreement should look like, we`ve included a sample agreement below. Please note that this is a sample only and should not be used as a legal document without review and modifications by a qualified attorney.










This agreement (“Agreement”) is between [COURIER SERVICE NAME] (“Provider”) and [CUSTOMER NAME] (“Client”). This Agreement sets forth the terms and conditions under which Provider will provide courier services to Client.

1. Services Provided

Provider agrees to provide courier services to Client, which may include, but are not limited to, the transportation and delivery of packages, documents, and other items (“Packages”) within the geographic area agreed upon by Provider and Client.

2. Fees and Payment Terms

Client agrees to pay Provider for its courier services at the rates set forth in the Schedule of Fees attached hereto as Exhibit A. Payment terms are net [NUMBER] days from the date of the invoice. Late payments shall accrue interest at the rate of [PERCENTAGE]% per month.

3. Liability and Insurance

Provider shall be liable for any loss, damage, or delay of Packages during delivery caused by the negligence or willful misconduct of Provider or its agents. Provider carries insurance coverage for its courier services.

4. Confidentiality

Provider shall maintain the confidentiality of all Client information and shall take reasonable measures to protect such information from unauthorized disclosure.

5. Termination

Either party may terminate this Agreement upon [NUMBER] days` written notice for any reason.

6. Dispute Resolution

Any disputes arising under this Agreement shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first above written.


By: __________________________

Name: ________________________

Title: _________________________


By: __________________________

Name: ________________________

Title: _________________________


A courier service agreement is a crucial tool for ensuring that both the courier service provider and the client understand their responsibilities and expectations. By laying out the terms and conditions of the agreement, such an agreement can help prevent misunderstandings and legal disputes. A well-written courier service agreement should include clear and concise language that outlines the responsibilities of both parties, payment terms, liability and insurance coverage, confidentiality, termination terms, and dispute resolution procedures.